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Privacy Policy

Effective Date: Feb 02, 2026

Last Updated: February 25, 2026

Welcome to SD Suppliers & Decor Pvt. Ltd. ("Company", "we", "our", "us").

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

👉 www.sdsuppliersanddecor.com.np

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you:

  • Create an account (manual signup or Google login)

  • Place an online order

  • Choose Cash on Delivery (COD)

  • Submit a contact form

  • Request a quotation

  • Subscribe to updates

We may collect:

  • Full Name

  • Phone Number

  • Email Address

  • Delivery Address

  • Billing Address

  • Google account information (if signing in via Google)

  • Order history

  • Communication details

1.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

  • Cookies and tracking data

2. How We Use Your Information

We use the collected information for:

  • Processing online orders

  • Confirming Cash on Delivery (COD) purchases

  • Delivering furniture and decor products

  • Customer service and support

  • Managing customer accounts

  • Sending order updates

  • Improving our website and services

  • Marketing communications (if you opt-in)

  • Responding to inquiries via contact forms

  • Preventing fraud and ensuring transaction security

3. Google Login

If you choose to log in using Google:

  • We receive basic profile information such as your name and email address.

  • We do not access your Google password.

  • We do not post or share anything on your Google account.

  • Google authentication is used only for account login convenience.

4. Cash on Delivery (COD)

For COD orders:

  • We collect delivery address and contact number.

  • Our delivery team or logistics partner may contact you to confirm delivery.

  • We may verify orders to prevent fraudulent transactions.

5. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your data with:

  • Delivery partners (for order fulfillment)

  • Payment processing partners (if applicable)

  • IT service providers

  • Government authorities if legally required

All third parties are obligated to keep your information confidential.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance user experience

  • Remember login sessions

  • Store cart information

  • Analyze website traffic

  • Improve performance

You may disable cookies in your browser settings, but some features may not function properly.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure server hosting

  • Encrypted login systems

  • Access control restrictions

  • Regular system monitoring

However, no online platform can guarantee 100% security.

8. Customer Accounts

When creating an account:

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You must notify us immediately if you suspect unauthorized access.

We reserve the right to suspend accounts involved in fraudulent activities.

9. Retention of Data

We retain your personal information:

  • As long as necessary to fulfill orders

  • For accounting and tax compliance (as per Nepal laws)

  • For customer service and warranty support

  • Until you request deletion (where legally permissible)

10. Your Rights

You may:

  • Request access to your data

  • Request correction of incorrect data

  • Request deletion of your account

  • Opt-out of marketing communications

  • Disable cookies via browser settings

To exercise your rights, contact us at the details below.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., Google login).

We are not responsible for the privacy practices of those websites.

12. Children's Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

SDS Suppliers & Decor Pvt. Ltd.

📍 Srijana Tole Mulpani, Kadaghari,  Kathmandu Nepal

📞 +977 986-5670472

📧 sdsuppliersanddecor@gmail.com

🌐 www.sdsuppliersanddecor.com.np